frequently asked question

A virtual brand is a secret menu, only it’s not so secret. It’s a delivery-only concept that lets you offer new, exciting food options without the hassle. We’ll conjure up a line-up of amazing virtual brands, complete with recipes, menus, and marketing magic. All you have to do is cook and serve, while we handle the rest.

What is a Virtual Brand?

A virtual brand operates exclusively for delivery. Customers place orders online through platforms like Deliveroo, Uber Eats, Just Eat, or direct ordering channels. There is no walk-in or dine-in trade.

How does Velvet Fork work?

We create exceptional virtual brands designed to generate strong sales. We partner with you to sell these brands exclusively in your area through delivery platforms. Your team prepares the food in your kitchen, and we handle the delivery logistics.

Do I need to have an existing restaurant?

This can function as a standalone business or complement your current operations. You can prepare Velvet Fork brands alongside your own offerings.

What type of kitchen do I need to become a Velvet Fork virtual brands partner?

You’ll need a commercial kitchen equipped with commercial-grade extraction and gas or 3-phase electricity.

Our brands are compatible with takeaways, dark kitchens, and restaurants but cannot be prepared from home. We also require a fully halal kitchen, a minimum FSA rating of 3, and strictly no alcohol on site.

What equipment and kitchen setup will I need?

The main cooking equipment includes a large griddle and freestanding fryers. We’ll guide you on optimizing your kitchen setup for maximum efficiency.

Are any of the Velvet Fork food franchise brands available in my area?

Contact us to find out if your area is available. If it’s already taken, we can add you to our waiting list.

How much can I earn by partnering with Velvet Fork?

We aim for franchise partners to achieve weekly sales between £8,000 and £20,000.

We’ll conduct a detailed analysis of your location to provide a realistic sales forecast. We only partner with you if we are confident about the sales potential in your area.

How much profit will I make as a virtual brand partner?

For weekly sales between £8,000 and £20,000, the profit range is approximately £1,808 to £4,520.

What is the food and packaging cost associated with Velvet Fork’s virtual brands?

We aim for food and packaging costs to be approximately 25% of net sales.

How many staff will I need to cater to Velvet Fork virtual brands?

Our model is designed to work with your existing staff as much as possible. We’ll assist you in forecasting and planning your staffing requirements.

What support and training do you provide?

Our support and training are industry-leading! We offer a comprehensive onboarding process to get you ready for launch. During the launch, we train you and your team over a two-week period.

How are you different from other virtual brand companies?

Our sales per location are significantly higher than those of our competitors because:

We carefully select our partners.
We only enter locations with proven sales potential.
We invest in building high-performing brands.
We provide unmatched training and ongoing support.

How much do you charge as a virtual brand company?

We’ll discuss fees during our consultation. Our goal is to be cost-neutral at worst (compared to your current delivery business) or even cost-positive with savings on food and packaging expenses.